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| DirectSched.com FAQ's (frequently asked questions) 1. Question: How does the Free Trial work? Answer: You key in your zipcode and Directv® options on the home page, then are taken to the schedule. A prompt will encourage you to bookmark the schedule page (it will remember your zipcode). You then may return to the Schedule page for the next 30 days; after that payment will be required. 2. Question: How do I pay the $10 yearly subscription fee? Answer: Click on the 'Subscribe' tab, then enter payment details for PayPal. If you don't have a PayPal account, there is a link to open one, or you may submit payment by check. 3. Question: What is your privacy policy? Answer: We don't store any personal information other than your zipcode and email address. Your email will not be disclosed to any other companies. 4. Question: What is your subscription usage policy? Answer: Once your subscription is paid, you may use the site on up to 3 computers you own. 5. Question: Do you have a guarantee? Answer: If dissatisfied with this service for any reason, your money will be refunded and access removed. 6. Question: How do I contact customer service? Answer: Click here to send us an email, or call (415) 924-3635. |
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